Shipping information


Shipping
– Shipping costs
– List of countries & delivery time
– Countries we do not ship to
Payment information
– Payment methods
– Invoices & EU Vat free
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Shipping

From the Netherlands to your country, we will carefully pack and ship your order. We ship all HDD Caddies and accessories with PostNL (the largest Dutch courier service). Once the package has left the Netherlands, the package may be handed over to your local courier service. On business days and regular Sundays, orders that are placed and paid before 4.30 PM* will be shipped the same day! Basically this means from Monday till Friday and Sunday, with the exception of the public holidays (the postal services are not at work then).

Orders placed after 4.30 PM will be shipped the next day (excl. weekends). Standard time zone: UTC/GMT +1 hour, Daylight saving time: UTC/GMT +2 hours. Note that when you pay with Bankwire or eCheck / eCheque, we will only ship after payment has been received.

Public Holidays
In the Netherlands we have a few official holidays. This means there is a work leave for most companies including distribution and post order companies. For 2016, these are the holidays; March 28 (Easter), April 27 (Kingsday), May 5 (Ascension Day/Liberation Day),  May 16 (Pentecost), December 25/26 (Christmas) and December 31/January 1 (New-Old year). Orders placed on these days will be shipped the next working day.

Shipping Costs & Estimated Delivery Time

Below you will find the overviews of the costs & delivery times for each country we ship to.

The shipping costs are based on weight and volume of the package, so it depends on how much items you order:
–small orders are 1 big item (for example HDD Caddy) and a limited number of accessories
–medium orders are 2 big items and a limited number of accessories
–large orders are 3 or more big items and accessories

The shipping costs will be automatically calculated when you put one or more items in your shopping basket and when you select your country (through customer account or guest checkout). Costs already include 21% VAT.

The delivery time depends on the country of destination. Shipping to countries within Europe will take 2 – 5 business days on average.

Netherlands

Shipping within the Netherlands is free! The estimated delivery time is 1 – 2 business days.

Europe

Check the overview below to find specific information for your country. Tip: press CTRL + F and type in the English name of the country of destination to quickly find your country.

Country of destination Estimated delivery time in business days Shipping costs in Euro
Small order Medium Large
Albania 5 – 9 2.45 9.90 19.95
Andorra 2 – 5 2.45 9.90 19.95
Bosnia and Herzegovina 4 – 11 2.45 9.90 19.95
Bulgaria 4 – 9 2.45 9.90 19.95
Austria 2 – 5 2.45 9.90 13.50
Belarus 5 – 12 2.45 9.90 13.50
Belgium 2 – 3 2.45 9.90 13.50
Croatia 5 – 10 2.45 9.90 19.95
Cyprus 4 – 9 2.45 9.90 19.95
Czech Republic 3 – 7 23.50
Denmark
excl. Greenland, Faroe Islands		 4 – 10 2.45 9.90 13.50
Estonia 4 – 8 2.45 9.90 19.95
Faroe Islands 2 – 5 2.45 9.90 19.95
Finland 2 – 6 2.45 9.90 19.95
France 2 – 5 2.45 9.90 13.50
Germany 2 – 5 2.45 9.90 13.50
Gibraltar 4 – 8 2.45 9.90 19.95
Greece no shipping no shipping no shipping no shipping
Greenland 3 – 7 2.45 9.90 19.95
Guernsey 5 – 9 2.45 9.90 13.50
Hungary 3 – 7 2.45 9.90 19.95
Iceland 3 – 7 2.45 9.90 19.95
Ireland 2 – 5 2.45 9.90 19.95
Italy
excl. San Marino, Vatican City		 3 – 7  15.50
Jersey 5 – 9 2.45 9.90 13.50
Latvia 3 – 8 2.45 9.90 19.95
Liechtenstein 3 – 6 2.45 9.90 19.95
Lithuania 4 – 8 2.45 9.90 19.95
Luxembourg 2 – 5 2.45 9.90 13.50
Macedonia 5 – 10 2.45 9.90 19.95
Malta 4 – 8 2.45 9.90 19.95
Moldova 6 – 12 2.45 9.90 19.95
Monaco 2 – 5 2.45 9.90 13.50
Montenegro 5 – 9 2.45 9.90 19.95
Netherlands 1 – 2 FREE
Norway 2 – 6 2.45 9.90 19.95
Poland 2 – 7 23.50
Portugal 3 – 7 2.45 9.90 19.95
Romania 4 – 9 23.50
San Marino 3 – 7 2.45 9.90 19.95
Serbia 5 – 9 2.45 9.90 19.95
Slovakia 3 – 7 2.45 9.90 19.95
Slovenia 3 – 7 2.45 9.90 19.95
Spain
excl. Can. Islands		 3 – 7 2.45 9.90 13.50
Sweden 2 – 5 2.45 9.90 13.50
Switzerland 2 – 5 2.45 9.90 19.95
Turkey 5 – 10 25.50
Ukraine 6 – 12 2.45 9.90 19.95
United Kingdom
excl. Jersey, Guernsey, Gibraltar		 3 – 6 2.45 9.90 13.50
Vatican 4 – 7 2.45 9.90 19.95

Asia, North America, South America

Check the overview below to find specific information for your country. Tip: press CTRL + F and type in the English name of the country of destination to quickly find your country.
Strike through = not available for shipping.

Country of destination Estimated delivery time in business days Shipping costs in Euro
Small order Medium Large
Afghanistan 8 – 17 31.95
Anguilla 4 – 10 31.95
Antigua and Barbuda 5 – 14 2.45 12.45 22.45
Argentina 6 – 12 31.95
Armenia 8 – 12 31.95
Aruba 4 – 10 31.95
Azerbaijan 5 – 12 31.95
Bahamas 5 – 14 2.45 12.45 22.45
Bahrain 5 – 10 31.95
Barbados 5 – 12 2.45 12.45 22.45
Belize 5 – 14 31.95
Bermuda 5 – 10 2.45 12.45 22.45
Bolivia 5 – 12 31.95
British Virgin Islands 5 – 12 2.45 12.45 22.45
Brunei Darussalam 7 – 14 31.95
Cambodia 8 – 14 31.95
Canada 3 – 8 2.45 12.45 22.45
Cayman Islands 5 – 14 31.95
China
excl. Hong Kong and Macao		 9 – 17 2.45 22.45 22.45
Colombia 6 – 12 31.95
Costa Rica 5 – 12 31.95
Cuba 5 – 14 31.95
Dominica 5 – 14 31.95
Dominican Republic 5 – 14 31.95
East Timor 10 – 18 31.95
Ecuador 6 – 12 31.95
El Salvador 5 – 14 31.95
Falkland Islands 8 – 12 31.95
Fiji 7 – 14 31.95
French Guiana 6 – 12 31.95
Georgia 5 – 14 31.95
Grenada 5 – 12 31.95
Guadeloupe 5 – 14 31.95
Guatemala 5 – 12 31.95
Guyana 6 – 12 31.95
Haiti 5 – 14 31.95
Honduras 5 – 14 31.95
Hong Kong 4 – 8 2.45 22.45 22.45
Indonesia not available not available
Jamaica 5 – 14 31.95
Japan 4 – 9 2.45 22.45 22.45
Jordan 4 – 10 31.95
Kazakhstan 6 – 14 31.95
Kiribati 10 – 18 31.95
Kuwait 5 – 10 31.95
Kyrgyzstan 6 – 14 31.95
Laos 9 – 17 31.95
Lebanon 5 – 12 31.95
Macao 9 – 17 31.95
Malaysia 7 – 12 31.95
Maldives 6 – 15 31.95
Martinique 5 – 12 31.95
Mongolia 6 – 14 31.95
Montserrat 5 – 12 31.95
Nauru 9 – 14 31.95
Nepal 9 – 17 31.95
Netherlands Antilles (former) 5 – 11 31.95
New Caledonia 10 – 17 31.95
New Zealand 5 – 9 31.95
Nicaragua 5 – 11 31.95
Oman 5 – 10 31.95
Palestine 7 – 10 31.95
Panama 5 – 12 31.95
Papua New Guinea 7 – 17 31.95
Paraguay 6 – 12 31.95
Peru 6 – 12 31.95
Philippines 7 – 12 31.95
Pitcairn 10 – 14 31.95
Puerto Rico 4 – 10 31.95
Qatar 4 – 10 31.95
Saint Kitts and Nevis 5 – 12 31.95
Saint Lucia 5 – 12 31.95
Saint-Pierre and Miquelon 4 – 9 31.95
Saint Vincent & Gren. 6 – 14 31.95
Samoa 7 – 14 31.95
Singapore 4 – 8 2.45 22.45 22.45
Sint Maarten 4 – 10 31.95
Solomon Islands 8 – 14 31.95
South Korea 7 – 12 31.95
Sri Lanka 7 – 12 31.95
Suriname 5 – 10 31.95
Syria 5 – 10 31.95
Tadjikistan 7 – 16 31.95
Taiwan 9 – 17 2.45 22.45 22.45
Thailand 5 – 11 31.95
Tonga 8 – 14 31.95
Trinidad and Tobago 5 – 12 31.95
Turkmenistan 6 – 14 31.95
Turks and Caicos 5 – 14 31.95
Tuvalu 9 – 15 31.95
Uruguay 6 – 12 31.95
USA 3 – 8 2.45 12.45 22.45
Uzbekistan 6 – 12 31.95
Vanuatu 7 – 14 31.95
Venezuela 6 – 13 31.95
Vietnam 7 – 12 2.45 22.45 22.45
Virgin Islands 5 – 14 2.45 12.45 22.45
Yemen 9 – 17 31.95

Countries we do not ship to

Unfortunately there are some countries that we do not ship to because the delivery of mail packages in those countries have been very inconsistent in the past (e.g. lost packages, incorrect delivery, delayed delivery etc.) These countries are:

Algeria, Angola, Ascension, Australia, Azores, Balearic Islands (Mallorca, Ibiza and Menorca), Bangladesh, Benin, Bhutan, Bonaire (Caribbean Netherlands), Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Central African Rep., Chad, Chile, Comoros, Congo (Brazzaville), Congo (Kinshasa), Corsica, Curacao, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, French Polynesia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kenya, Kosovo, Laccadiven, Lesotho, Liberia, Libya, Madeira, Malagasy, Malawi, Mali, Mauritania, Mauritius, Mexico, Morocco, Mozambique, Myanmar, Namibia, Niger, Nigeria, North Korea, Pakistan, Palestinian Territories, Reunion, Russia, Rwanda, Saba (Caribbean Netherlands), Saint Helena, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Eustatius (Caribbean Netherlands), Somalia, South Africa, South Pacific islands, South Sudan, Spanish North Africa, Sudan, Swaziland, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, United Arab Emirates, Zambia, Zanzibar